Service Request Manager
Real-time requests for service on a powerful easy-to-use solution.
The Service Request Manager offers builders the most intuitive and advanced technology for an experience that is second to none.
Benefits
These requests are automatically saved, which can be integrated with your internal ERP.
The Request Manager has built-in automated responses and notifications, so your homeowner always receives prompt communication during the warranty and repair process.
This feature allows your team the ability to process requests internally in a quick and efficient manner.
The SRM is a stand-alone system with full record-keeping capabilities.
Fully customizable “punch-list,” which tracks service tickets associated with the final resident home walkthrough.
Everything is reflected in real-time; homeowners can easily login to view request updates. Your team has access to reporting tools and an aging dashboard to assist in managing all your projects.
The SRM has the ability to virtually approve service tickets with touch-screen technology.
Features
